|July 25, 2013 - September 15, 2013|
|Location:||Lake Mary, FL|
|Employment Type:||Year-Round - Part Time|
Customer Service - Front Desk
Year Round - Part time
Lake Mary Location
We are seeking individuals that are energetic, outgoing, enthusiastic and who want to be part of a hard working, fast paced team committed to providing world class customer service.
Planet Fitness is an equal opportunity employer. The company's selection process includes criminal background and employment verification checks.
The Planet Fitness customer service team creates a unique environment where members can be comfortable working out in a gym that is non-intimidating, and where everyone feels accepted and respected.
Customer Service Responsibilities:
- Greet members using world class customer service.
- Answer phones according to established guidelines.
- Be proactive in maintaining a clean and safe environment for the members to workout.
- Provide tours to potential members demonstrating a good understanding of all memberships offered.
- Embrace the "Judegement Free Zone" mission
- Contribute to the team and support the company policies and goals.
- Work hard and have fun!
Customer Service Qualifications:
- Minimum one year experience in face to face customer service role. (Retail, hotel front desk, waiter or waitress.
- Excellent work ethic
- Dependable and flexible
- Ability to stand all day
- Ability to lift up to 40lbs
- Outstanding customer service skills
- High School Diploma or Equivalent some college preferred
- Good written and verbal communication skills
- Comfortable enforcing rules and policies
- Ability to resolve customer problems
- Contributes to the team and the success of the club
- Open availability to work weekdays between 3pm and 11pm and weekends between 6:30am and 7pm
- Solid work experience with at least 1 year at the same company
- Valid drivers license and own reliable transportation
- Outgoing and professional demeanor
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