|March 14, 2014 - March 24, 2014|
|Location:||Lake Mary, FL|
|Employment Type:||Year-Round - Part Time|
Customer Service - Front Desk
Customer Service Associates are energetic, outgoing, enthusiastic and want to be part of a hard working, fast paced team committed to providing world class customer service.
The Planet Fitness customer service team creates a unique environment where members can be comfortable working out in a gym that is non-intimidating, and where everyone feels accepted and respected.
Planet Fitness is an equal opportunity employer. The company's selection process includes criminal background and employment verification checks.
Customer Service Responsibilities:
- Greet members using world class customer service.
- Answer phones according to established guidelines.
- Be proactive in maintaining a clean and safe environment for the members to workout.
- Provide tours to potential members demonstrating a good understanding of all memberships offered.
- Embrace the "Judegement Free Zone" mission
- Contribute to the team and support the company policies and goals.
- Work hard and have fun!
Customer Service Qualifications:
- Minimum one year experience in face to face customer service role. (Retail, hotel front desk, waiter or waitress.
- Excellent work ethic
- Dependable and flexible
- Ability to stand all day
- Ability to lift up to 40lbs
- Outstanding customer service skills
- High School Diploma or Equivalent some college
- Good written and verbal communication skills
- Comfortable enforcing rules and policies
- Ability to resolve customer problems
- Contributes to the team and the success of the club
- Open availability to work weekdays between 3pm and 11pm and weekends between 6:30am and 7pm
- Solid work experience with at least 1 year at the same company
- Valid drivers license and own reliable transportation
- Outgoing and professional demeanor
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