|September 01, 2013 - December 08, 2013|
|Employment Type:||Year-Round - Part Time|
Customer Service Associates are energetic, outgoing and enthusiastic and want to be part of a fast paced and challenging environment.
Our customer service hours are between 3:00pm and 11:00 pm weekdays and between the hours of 6:30am and 7:00 pm Saturdays and Sundays.
Planet Fitness is an equal opportunity employer. The company's selection process includes criminal background checks and employment verification.
Customer Service Responsibilities:
Greet members using world class customer service
Answer phones according to established guidelines.
Be proactive in maintaining a clean and safe environment for the members to workout.
Provide tours to potential members while demonstrating good understanding of all memberships offered.
Contribute to the team and support the company policies and goals.
Embrace the "Judgement Free Zone" mission.
Provide outstanding customer service to exceed the expectations of the members.
Customer Service Qualifications:
Excellent work ethics
Minimum one year experience in face to face customer service role (Retail, hotel front desk, waiter or waitress)
Dependable and flexible
Ability to stand for 6-8 hour shift
Ability to lift up to 40lbs
Outstanding customer service skills
High School Diploma or equivalent with Some College
Good written and verbal communication skills
Comfortable enforcing rules and policies
Ability to resolve customer issues
Contributes to the team and the success of the club
Bilingual in English/Spanish a plus